On-Going Training for Supplement, NHP & Food Brands

Compliance isn’t a one-time event. Regulations evolve, retailers tighten requirements, and enforcement priorities shift. Even if your team has been trained once, without regular updates and refreshers, knowledge fades and that’s when mistakes happen.

At Blue Ocean Regulatory, we offer on-going compliance training programs designed specifically for supplement, Natural Health Product (NHP), and functional food brands. Delivered virtually or on-site, these programs keep your team sharp, updated, and confident as your business scales.

Why On-Going Training Matters

  • Evolving regulations: FDA guidance, FTC enforcement policies, and Health Canada updates change regularly. What was safe last year might trigger a warning letter today.

  • Retailer expectations: Amazon, Costco, Whole Foods, and Loblaws update their compliance playbooks often — and teams need to stay ahead of those changes.

  • Staff turnover: As new hires join, it’s critical to bring them up to speed quickly. One uninformed decision by a marketing manager or operations lead can create serious compliance risks.

  • Knowledge decay: Even well-trained employees forget details over time without reinforcement. Regular training keeps compliance top of mind.

  • Crisis prevention: Many recalls and regulatory actions trace back to simple mistakes that could have been prevented with refresher training.

What Our On-Going Training Covers

We tailor every program to your brand’s needs, building on your existing knowledge base and evolving as your business grows.

1. Regulatory Updates

  • Annual or semi-annual sessions covering new FDA, FTC, CFIA, and Health Canada policies.

  • Case studies of recent warning letters and enforcement actions — so your team learns from others’ mistakes.

  • Summaries of Amazon and retailer compliance changes.

2. Refresher Modules

  • Labeling basics: Supplement Facts vs. Nutrition Facts, disclaimers, bilingual requirements (Canada).

  • Structure/function vs. disease claims — with updated examples.

  • Adverse event reporting and complaint handling.

  • Manufacturer qualification responsibilities.

  • Crisis communication protocols.

3. Role-Specific Training

  • Marketing teams: Compliant ad copy, influencer rules, substantiation basics.

  • Operations teams: Manufacturing oversight, testing programs, FSVP importer obligations.

  • Executives: Oversight responsibilities, risk prioritization.

  • Customer service teams: Intake of complaints and adverse events.

4. Practical Exercises

  • Mock recall drills to test readiness.

  • Label review workshops.

  • Case study debates where teams choose how to phrase or substantiate a claim.

  • Interactive Q&A so staff leave with clarity, not confusion.

5. Documentation & Integration

  • Training logs for regulatory compliance and audit readiness.

  • Certificates of completion for staff files.

  • Integration with your Quality Management System (QMS).

Delivery Options

  • Virtual Training: Flexible sessions via Zoom or Teams, ideal for distributed teams.

  • On-Site Training: Full or half-day refreshers tailored to your operations.

  • Hybrid Programs: Virtual updates supplemented by annual on-site workshops.

  • Recorded Sessions: For onboarding new hires or future refreshers.

Common Gaps We Address

Brands often think, “We already did training once, we’re covered.” But we consistently find gaps such as:

  • Teams unaware of new FTC guidance on health claim substantiation.

  • Staff using outdated Amazon language that gets listings flagged.

  • Teams not understanding where and how compliance fits into the operation

  • Marketing teams recycling old content with disease claims.

  • Operations unaware of new supplier qualification requirements.

  • No training logs to prove compliance during audits or inspections.

These gaps create real risks — and regular training prevents them.

Why Brands Work With Blue Ocean Regulatory

We don’t provide cookie-cutter webinars. Our on-going training is:

  • Custom: Built for your team’s needs, with examples from your actual products and workflows.

  • Practical: Plain-language explanations and tools your staff can use immediately.

  • Recognized: Our expertise has been featured in NutraIngredients USA, we’ve been invited to guest speak at events hosted by the Council for Responsible Nutrition, and we’ve appeared on The Nutracast Podcast.

  • Engaging: Real case studies, live Q&A, and exercises that keep participants involved.

Brands work with us because we make compliance training a business advantage — not a checkbox.

Next Steps

If it’s been more than a year since your last training — or if you’ve had staff turnover, new launches, or retailer rejections — it’s time to refresh. Regulators and retailers won’t accept “we didn’t know” as an excuse.

Schedule an On-Going Training Program with Blue Ocean Regulatory today. We’ll keep your team current, confident, and compliant so your brand stays one step ahead.